Most airline companies offer discounted fares for infants, children and young people. The discount may vary depending on the airline, the flight and seat availability. In any case they will need your exact date of birth.
Passengers age categories
During your enquiry you will need to select the number of passengers from each category who will be traveling. You can include up to 8 passengers per reservation. The categories are as follows:
-Adults are passengers who have already completed their twelfth year.
-Children are passengers from 2-11 years old. We are not able to issue tickets through the internet for unaccompanied children under 12 years old.
-Babies (no seat) passengers are up to 2 years. Each passenger over 12 years can keep an infant in his arms during the journey.
Note that it is likely that airlines do not have special discount fares for children and / or infants, in which case you will be quoted based on adults rates.
For flights within the Europe territory only Economy and Business class seats are available. In the long haul flights, transatlantic and generally destinations outside Europe we often have First Class seating as well. In Economy class companies usually provide the basic in-flight service. In business class they offer more services with regards to the check-in, in-flight meals, priority baggage delivery, etc.
-The Economy Class is located in the main compartment of the aircraft. In this category the services and amenities are basic and the price is lower. The economy tickets usually have several limitations on the ability to make changes and cancellations. In some cases you cannot make any changes at all and in case of cancellation you will not be refunded for the value of the ticket but only for the taxes.
-Business Class has normally wider seats and more space between rows. Lunch in business class is better than economy class. Other services that may be offered are a separate check-in and the use of the airline’s lounges. Business class might be more expensive than economy but it is cheaper than the first class.
-The First Class is located in the front part of the aircraft. It has fewer and more comfortable seats as well as the best meals. It also offers separate check-in and access to the airline’s lounges. First class tickets are always the most expensive and are available on all aircrafts.
Can I book both domestic and international flights?
Yes, you can choose any flight to any destination
Can I bring my pet onboard?
Most probably yes, as the majority of the airlines accept small pets onboard. You must double check though on the allowed weight and dimensions of the carrying bag that you will use to carry your pet.
How do I know that my reservation has been made?
Every successful booking is followed by a message that confirms that the transaction has been completed and you will need to follow a link in order for you to print out the voucher for your reservation.
Is there a need to reconfirm the departure time of my flight?
It is advisable to confirm with the airline or the airport that there are no changes to the flight. We will make every effort to notify you if there is any change. However, especially in cases like bad weather conditions, strikes of the airline’s or airport’s staff, etc., we highly recommend that you contact your airline company or airport to confirm the departure time of your flight. Another way to find out whether there are any changes to your flight is to follow the link "View your booking online" on the e-mail confirmation that you receive once you have made your booking.
It would be best to contact us by phone for children (2-11 years) traveling unaccompanied. We do not offer the possibility to issue tickets via our online system for unaccompanied children. Some rules that usually apply to unaccompanied children are:
-Children over 5 years old can travel unescorted with direct or connecting flights (please note that they are usually not permitted to travel in the last connecting flight of a day). Since the exact age that children are allowed to travel unescorted may vary you must ensure to contact the airline company prior to booking a ticket.
-Children who are under five years old can only travel when accompanied by another passenger (usually over 15 years old)
Most airlines charge an extra fee on top of the cost of the ticket for providing escorting services for unattended children. Airlines need to know the contact details of the person delivering and picking up the unaccompanied children from the final destination. Tickets can only be issued once there is approval from the airline company that the child can travel unattended.
What if I do not remember the number of my reservation?
Do not worry, we can find your reservation using your last name, e-mail or other information about your reservation.
Why can I not find flights with a specific company?
Our website offers you the possibility to book tickets in the majority of airlines, worldwide. Unfortunately we cannot offer tickets for charter flights, certain low-cost airlines and companies that do not have a representative in Greece or have no trade agreement with.
Can I get refunded for all or part of the money for a ticket that I will not be using?
A ticket may have different restrictions depending on the airline company and the type of fare that you pay. It is very likely that in cheaper fare categories you may be refunded for only the airport taxes and not for actual the cost of the ticket. Nevertheless, you will need to contact your airline company to confirm the exact amount that will be refunded to you. In the terms& conditions page of the airline you can find out more information with regards to canceling or changing a ticket.
How do I amend the dates of my flight?
You must either fill out the relevant form or respond to an email that we have sent you with your booking confirmation or send us your request by fax. In any case we cannot amend your booking unless we receive your request in writing.
How do I cancel or make changes to an airline ticket?
To cancel or make changes to a ticket you need to inform us in writing via e-mail or fax or by filling in the form that you will find in our site.
What if the airline changed the flight?
Sometimes, airlines are forced to change their routes, frequency and number of flights. In this case we will try to inform you of any changes before your departure date to amend your trip accordingly. Usually these changes are small and without much impact on your journey. Should there are large changes, i.e. change of more than two hours in the flight departure time or a change of departure airport and there is a suitable alternative, you can then ask the airline to compensate you. This is because of the passenger's rights adopted by the European Union; the company may not need to compensate you if they advise you of the changes within a specific time frame, indicated by the relevant legislation.
Whom should I contact to make some changes to my ticket while I am abroad?
If the type of ticket allows you to make amendments prior to or after your departure, you should contact our office or the local airline office.
Can I get large electrical and electronic equipment on board with me?
You can take with you devices such as for example small TVs, radios, etc. but they must be checked in separately on security check to speed up the procedure.
Can I select specific seats
You may have the option to choose your seat prior to your departure, but this varies depending on the policy of each airline.
Can we issue tickets for infants and do they have a zero cost or not?
Tickets for infants are issued only when they are accompanied by an adult. It is not possible to travel otherwise. The fare for infants is not zero; it depends on the fare for the ticket of the adult that travels with them. For example, if the adult has booked a ticket in economy class, the fare for the infant will be lower than if the adult has booked business class ticket.
How long before my flight should I go to the airport?
If traveling abroad you should be at the airport 2-3 hours before; if you are travelling within Greece one hour is enough. Please be aware that during peak times you will need more time to pass through security checks.
What are the limitations and restrictions on luggage?
Typically, a hand luggage must weigh up to 5 pounds while the luggage up to 20 pounds with slight variations depending on the destination. The airlines are becoming stricter in terms of the weight and size of luggage. Both the maximum weight and dimensions may vary depending on the flight and booking class. If you have any further questions with regards to luggage permissions we suggest that you either contact us or directly the airline.
What documents do I need to have with me when I travel?
When traveling within the Schengen area it is sufficient to have your ID card with you (it must contain your name written with Latin characters). Although your ID might be enough, travelling with your passport might be more convenient. When traveling outside the Schengen area, in addition to the passport it might be necessary to have your return ticket and visa in hand. For more information on this matter, it is advisable to consult the embassy of the country you will be visiting. Our travel consultants can inform you if there is a need for Visa to enter a country.
What items must I not have with me when travelling?
Based on the new legislation set by the European Union for the safety of flights, passengers should not carry in their baggage the following:
• Compressed gases: deep freezers, flammable, non-flammable and poisonous.
• Corrosive: such as acids, alkalis, mercury and lead batteries.
• Explosives: ammunition, fireworks, flares, pistols, capsules and all sorts of firearms.
• Flammable liquids and solids: such as lighter fluid, matches, paints, solvents, paint and lighters.
• Radioactive materials.
• Bags and briefcases with built-in alarm systems.
• Oxidizing materials.
• Contaminated and poisonous substances.
• 'Other hazardous materials, including magnetic materials, materials that cause discomfort or irritation.
• Liquids in hand luggage after you pass the security control and inside the aircraft. This does not apply to luggage which is handed in on passport control and for containers with a capacity up to 100 milliliters (ml). The containers must be placed in plastic, transparent, sealed bags; total maximum capacity of one liter per passenger. Fluids are defined as follows: water, drinks, soups, syrups, ointments, lotions, oils, perfume sprays, all categories of gels. In addition, all liquids under pressure such as shaving foam, deodorants, lotions including toothpaste, liquid-solid mixtures and other items of similar consistency.
What kind of travel documents do children need?
Children need their own passports and visa same as an adult. If traveling alone you need to inform the airline. Please note that not all airlines accept unaccompanied children. Children traveling within Greece that do not have a passport or identity card must carry their birth certificates instead.